Privacy Policy

Last Updated: July 25, 2025

1. Introduction

Surgery Trust (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our services. By accessing or using our services, you agree to the terms below. If you do not agree, please do not access the site.

2. Scope

This policy applies to all personal data processed by Surgery Trust through our website, mobile apps, APIs, or offline interactions.

3. Information We Collect

• Personal Data: Name, email, phone number, mailing address, and any surgeon contact details you submit.
• Derivative Data: IP address, browser type, device identifiers, access logs, and pages viewed.
• Financial Data: Payment method details (e.g., card number, expiration date) when you purchase services.
• Cookies & Tracking: We use essential cookies for site functionality. You may manage cookies via your browser settings.

4. How We Use Your Information

• Create and manage your account.
• Facilitate surgeon invitations, quotes, consultations, and secure payments.
• Verify surgeon credentials and vet contract terms.
• Provide ongoing support, dispute mediation, and aftercare services.
• Send transactional notices, security alerts, and (with consent) marketing emails.
• Analyze trends, usage, and activities to improve our platform.

5. Information Sharing & Disclosure

• With Surgeons: Your procedure requests and messages are visible to all registered surgeon accounts.
• Service Providers: We share data with payment processors, hosting, and email vendors under confidentiality agreements.
• Legal Requirements: We may disclose information to comply with laws, court orders, or government requests.
• Business Transfers: If Surgery Trust is acquired or merged, your data may transfer under the same privacy terms.

6. Data Retention

We retain personal data for as long as your account is active plus 10 years, or as required by applicable law. You may request deletion at any time (see Section 8).

7. Security Measures

We implement industry-standard safeguards—including TLS/SSL encryption, secure databases, regular security audits, and staff training—to protect your data. In case of a breach, we will notify you and relevant authorities as required by law.

8. Your Rights

• Access, correct, or delete your data.
• Restrict or object to processing.
• Data portability requests.
• Withdraw consent at any time.
• Opt out of marketing communications via the unsubscribe link.

9. Children’s Privacy

Our services are intended for users aged 16 and over. We do not knowingly collect personal data from minors under 16.

10. International Transfers

Your data may be stored or processed in the UK and other jurisdictions. We use standard contractual clauses to ensure adequate protection.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date, and we will notify you of significant updates via email or site banner.

12. Contact Us

If you have questions or concerns about this policy, please contact us at: